On-call After Hours Worker

Listuguj Mi'gmaq Government

Title:                           On-call After Hours Worker

Start Date:                June 2023

Term:                         Casual Contract

Accountable to:      Listuguj Community Social Services Directorate


Summary of Function:

Under the direction of the on-call supervisor, the on-call worker is responsible for responding to all calls received by the agency outside of normal office hours.  This person is responsible for the provision of a broad range of child welfare services including intake, assessment, and clinical interventions with children and their families.  This person will be required to initiate investigations of abuse/neglect, offer crisis intervention services, provide emergency financial assistance, admit children into care, and ensure that children living either in their own home, or children in the care of the agency, are safe and protected.The position requires the skill and ability to engage with both voluntary and involuntary clients; knowledge of child development; the ability to work independently; the ability to prioritize; excellent communication skills; the ability to be nonjudgmental, exercise good judgment, maintain objectivity when working under pressure; and the ability to work cooperatively with other service providers.

Job Duties:

  • Develop and maintain effective working relationships with other emergency service providers, i.e. community prevention, community crisis and first response, police, Women’s Shelter, and other protection agencies.
  • Display respect and consideration when dealing with clients, foster and Listuguj parents, other service providers and the public.
  • Adhere to the legislative requirements of the Youth Protection Standards of Quebec and Guidelines, LCSSD Agency policies and procedures.
  • Perform intake and assessment duties including receiving referrals, screening referrals to determine jurisdiction, and, that there is reasonable and probable grounds to initiate investigation (based on the eligibility spectrum); refer caller to more appropriate service providers, when appropriate; intervene when it is determined children are, or may be, at risk of harm to ensure child’s safety and well-being;
  • Provide or arrange for emergency services such as the apprehension and placement of children; the provision of in-home support; emergency financial assistance as required.
  • Advise the supervisor immediately of serious occurrences and all case situations.
  • Seek supervisory involvement and approval on all decisions or actions before an action or decision is made.
  • For a complete job description please contact: lmghr@listuguj.ca


  • Community College Diploma or High School Diploma with direct related experience, however, others with a combination of skills, education and experience that would allow them to do the job may be considered.
  • Working knowledge of the Quebec Youth Protection Act and Regulations, particularly in the relation to Customary Care of the First Nations.
  • Working knowledge of the Listuguj Community Social Services On-Call manual.
  • Knowledge of and experience in assessing the needs of abused/neglected children, the safety of children within a family unit, the risk of further abuse/neglect to a child, and child development.
  • Strong commitment to helping Listuguj children and their families by providing services in ways that respect cultural and spiritual practices.
  • Ability to maintain confidentiality.
  • Possession of First Aid and CPR certificates an asset.
  • Must possess a valid Driver’s Licence, be willing to travel as deemed necessary.
  • Ability to pass a criminal background check.

Submit Confidential Applications, Resumes and References to:

LMG Human Resources

17 Riverside West,

Listuguj (Quebec)  G0C 2R0



Friday June 9th,2023

To apply for this job email your details to LMGHR@listuguj.ca