First Line Prevention Intake Coordinator

Title:                           First Line Prevention Intake Coordinator

Start Date:                December 2024

Term:                         Fulltime

Accountable to:      Listuguj Community Social Services Directorate

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Summary of Function:

The intake coordinator will serve a pivotal role in the delivery of Listuguj Community Social Services Directorate (LCSSD) in that it will be the first point of contact for referrals from various community agencies/directorates. The Intake Coordinator will direct/triage service for families (i.e.: home visitation/case management). We are seeking a motivated, dedicated individual with an interest in data entry/maintenance of both administrative and clinical responsibilities. Previous experience with intake coordination, home visits, and community-based service knowledge is strongly recommended. Knowledge in child maltreatment, family issues, and strong sense of confidentiality is essential.

Job Duties:

• Organize, plan, analyze, and prepare for case management meetings/referrals to relevant community resources as needed.
• Provide information to families on the role of First Line Prevention Support Service (FLPSS) roles and responsibilities and the obligations of the family in working collaboratively and responsibly from the FLPSS model.
• Ensure that when required; referrals are directed to the Manager of Clinical and Family Services (Youth Protection), Manager of Prevention Services and Family Centered Circle Manager.
• Maintain and update database and statistical management for reporting purposes.
• Must possess strong communication skills, interview and evaluations skills, interview clients to obtain case history and background information.
• Assist clients to sort out options and develop plans of action while providing necessary support and assistance.
• Prepare intake reports monthly, ensure follow-up is maintained, open and closure of files in a timely manner.
• To be knowledgeable of community agencies, to liaise with partners and identify additional or alternative services and provide referrals, information and resources to navigate social services.
• Assist with the administrative tasks, address intake discrepancies within the FLPSS organization as required and assist management on improvement of intake procedures.
• Collaborate and report to the Manager of FLPSS and/or Manager of Clinical and Family Services.
• Maintain a supportive and non-judgmental environment for clients.
• For a complete job description please contact: LMGJOBS@listuguj.ca

Requirements:

• Minimum of two years’ experience in the area of human services program delivery or Youth Program Diploma or related field of studies.
• Some case management or related work experience within the social services field is appreciated.
• Strong written and communication skills as well as word processing systems
• Ability to pass a criminal background check.

Submit Confidential Applications, Resumes and References to:

LMG Human Resources

17 Riverside West,

Listuguj (Quebec) G0C 2R0

LMGJOBS@listuguj.ca

DEADLINE FOR APPLICATION IS CLOSE OF BUSINESS

Thursday December 12, 2024