Message from the Listuguj Youth and Family Center

The Listuguj Youth and Family Center have followed the proper protocols and will continue to follow provincial guidelines to ensure the safety of youth and staff. The safety of your child(ren) is our priority. The building was closed to the public last week for an extensive deep cleaning including all surfaces and materials. We are certain that there are no positive cases here within our staff and building. We continue to encourage frequent hand washing throughout the day and in between our activities. From the start of camp we’ve modified our activities to follow the local and provincial guidelines and we will continue to strongly implement these guidelines.

Care Packages – Elders Living in Matapédia

Adult and Elderly Care Coordinator, Debbie Morrison, with her brother

The Adult and Elderly Care Coordinator, Debbie Morrison, visited our older community members who now reside in Matapédia to bring them care packages. Everyone says hello to Listuguj and they appreciate the thoughtful gift.

The packages included handmade masks, pouches of tobacco as well as Wellness cards from the First Nations of Quebec and Labrador Health and Social Services Commission.

Care Packages – Elders Living in Campbellton

The Adult and Elderly Care Coordinator went over today to bring packages to our older community members who now reside in Campbellton. Please know that all Listugujewaq are thinking of you. Listuguj has community members who live at Danielle Foyer, Foyer Charest and Manoir de la Vallée.

The packages included handmade masks, pouches of tobacco as well as Wellness cards from the First Nations of Quebec and Labrador Health and Social Services Commission. The 60 cards are divided into four themes that allow you to reflect on the spheres of the medicine wheel: Emotional, Mental, Physical and Spiritual.


Mask Reminder to Older Community Members


Elder, Roger Isaac, wearing a handmade face covering

The Listuguj Adult and Elderly Care program would like to remind our older community members that masks need to be worn in indoor spaces, grocery stores, banks, pharmacies and businesses as of July 18th. Here is our community member Roger Isaac who is wearing a handmade face covering.

To ensure maximum protection of yourself and others, please take a moment to learn how to properly use a non-medical mask. Here is a step-by-step guide on how to put on a non-medical mask or face covering.

Click here to learn how to make your own cloth face covering, which includes a few options.

Splash Pad Open

We are pleased to announce that the Listuguj splash pad will open today, June 18th, 2020, with additional measures recommended by local health authorities.

  • There will be a portable hand washing station. Every person entering the splash pad must wash their hands.
  • No more than 5 people on the splash pad at any given time.
  • There will be picnic tables set at a distance from each other.
  • Staff will be present with hand sanitizers.
  • People who are sick or have a fever are asked to stay home.
  • There is a door to enter and another to exit. Please follow the enter and exit signs on the doors.

Staff will closely monitor the splash pad, but we need all community members’ cooperation to ensure the safety and wellbeing of everyone who visits the splash pad.

Canada Emergency Response Benefit (CERB) and Social Assistance

This is an important notice to social assistance recipients who have applied for the Canada Emergency Response Benefit (CERB). Please note that social assistance clients are not eligible for CERB. 

However, if you have applied for CERB, you may have still received the benefits. In this case, you are no longer eligible for social assistance while you are collecting CERB as you do not meet the program requirements. At this time, the federal government has not released a process for paying back these funds.

Once you have exhausted the CERB for the amount of weeks in your claim, you may complete a new application for social assistance. If you have any questions, please contact Listuguj Social Assistance at 418-788-2909.

Update from Listuguj Community Social Services

For the safety of community members, particularly our children, the Listuguj Community Playground and JRM Rink area will remain closed until we are authorized to re-open.

Parents, please advise your children to not enter the playground or rink.  The area will be locked until further notice.

Hand Sanitizer Distribution

Starting Monday, May 4th, 2020, Haven House will be offering liquid hand sanitizer.  Listuguj community members are invited to drop by the shelter from 10:00 a.m. to 12:00 p.m. to have a bottle (up to 1 litre) filled with hand sanitizer.  You must bring your own bottle.

Haven House will supply a sticker for you to apply to your bottle to safely identify the product.  We will continue to offer this product for free as long as supply lasts. Please practice physical distancing.

Hand Sanitizer Distribution Schedule:

Monday to Friday

10:00 a.m. to 12:00 p.m.


Haven House Crisis Line Open to Community During COVID-19

For over 20 years, Haven House has operated a 24 hour Crisis Line in our community.  We acknowledge that during the pandemic there may be more need to be available to those who are struggling with self-isolation, physical distancing, loneliness etc.  Over the past few weeks the staff have been conducting wellness checks with community members along with the Youth Centre staff reaching out to the youth in our community to further provide support and reassurance.

Our Crisis Line is open to all of our community members. If you, women, men or youth would like to speak to someone. Our Culture and Family Support Coordinator, Family Violence Prevention Educator and our Resident Counsellors are available. If you want a wellness check from any member of our staff, please send a private message to the Listuguj Haven House Facebook page along with your phone number and who you would like to speak with. We are here to support you. We are in this together.

Crisis Line telephone number: (418) 788 5544

We can also provide referrals to other services if required.

Information on CERB and Social Assistance

The Government of Canada recently announced the Canadian Emergency Relief Benefit, known as CERB due to the Covid-19 pandemic.

Community members who have recently been laid off due to the pandemic or whose Employment Insurance has ended are asked to apply for CERB before trying to apply for Social Assistance.  The CERB payments are more financially beneficial than receiving Social Assistance benefits.  If for any reason you are not eligible for CERB, then you will be able to apply for Social Assistance.


The CERB is available to workers who meet all the following conditions:

  • Live in Canada & are least 15 years of age
  • Stopped working because of COVID-19 or are eligible for EI regular or sick benefits
  • Have not voluntarily quit your job
  • Had income of at least $5,000 in 2019 or in the 12 months prior of the date of your application


On April 15, 2020 the government of Canada made changes to the eligibility rules to:

  • Allow people to earn up to $1,000 per month while collecting the CERB
  • Extend the CERB to seasonal workers who have exhausted their EI regular benefits and are unable to undertake their regular seasonal work because of COVID-19
  • Extend the CERB to workers who have recently exhausted their EI regular benefits and are unable to find a job because of COVID-19.


Community members receiving Social Assistance are NOT ELIGIBLE for CERB.


For more information on how to apply, visit the Government of Canada website: